FAQ

What does HC Bike Tours stand for?

HC – for hardcore cyclists.
HC – hors catégorie - a French term used in cycle races to designate a climb that is "beyond categorization", or an incredibly tough climb or a climb that is harder than Category 1. More information can be found here.

How can I book a tour with HC Bike Tours?

Please, choose your desired tour here and fill out the Booking form.

Can I book a tour for a group?

Yes, please contact us info@hcbiketours.com and we will send you a special Group booking form.

How can I reach HC Bike Tours?

Email us: info@hcbiketours.com
Call us: +1 845 213 3742
Connect with us: Facebook & Twitter

You can contact the Owner directly:
Email: aigars@hcbiketours.com
Skype: paegle.aigars 

Do you want to be our official Partner & Supplier?

Is your business involved with cycling clothes, sports nutrition, bicycles or bicycle parts? Are you an organizer of sportives, GranFondos or races? Or a travel agent or consultant? If you are in any cycling-related business, perhaps you would like to become an HC Bike Tours Partner?

Contact HC Bike Tours directly at aigars@hcbiketours.com and tell us how you can collaborate with our company. In return, you will get even more! You will be part of growing international company!

  • appear in all our promotional efforts!
  • be talked about by us with our clients!
  • attract new clients from around the world!
  • travel with us!

What are the payment terms?

To reserve our tour a deposit of USD 500 or EUR 400 per person is required. The balance of your payment is due 90 days prior to the tour departure date or 120 days prior to the tour departure date in our race viewing tours. We accept payments by credit card via PayPal account or direct transfer.

Once you have completed the booking form, we will send you a confirmation email with an invoice and HC Bike Tours bank account details. Please see payment conditions in Terms & Conditions.

What is Advance Reservation?

You have an opportunity to reserve yourself a spot in a planned tour before it gets announced publicly and is available for sale. Usually such an opportunity presents itself for race viewing tours shortly before an official announcement of the anticipated race route. For more information please see Terms & Conditions.

Will I have to share accommodation with another tour guest?

All of our tour prices are based on two people sharing a room. When booking a tour you have an option to choose a single room for an additional fee. Please choose an option ‘Single supplement’ in the provided Booking form.

Do you cater for any specific dietary requirements?

We will do our very best to ensure that your specific dietary requirements are catered for. When you are completing the Booking form, please complete the relevant section.

What’s included in the tours?

All tours include:

  • Accommodation fees for the finest location hotels
  • All breakfasts
  • All lunches (for exceptions see in each tour itinerary)
  • All dinners, except for one night that we have specifically left open for you to explore the local cuisine (for exceptions see in each tour itinerary)
  • All transfers and ground transportation in comfortable 8-9 seat minivans
  • All luggage transfers
  • Services of professional English speaking staff – ex-Pro riders, cycling insiders. See more under Our Team
  • Welcome pack including two water bottles, recovery drink, maps for the tours, HC Bike Tours pro jersey, cap or other clothing (see in each tour itinerary)
  • HC Bike Tours mountain pass Certificate
  • Photos of your tour (provided after the tour)
  • Experienced mechanic
  • HC Bike Tours staff evenings experience exchange – Pro experience sharing, nutrition advise, bike fitting, coaching (see each tour itinerary)
  • Free access to HC Bike Tours dedicated race viewing area (for race viewing tours, see each tour itinerary)

During the ride:

  • We ride in small ride-groups up to 10 riders, that allows us to keep the group together and provide full support with less waiting
  • Each ride-group is led by HC Bike Tours ride leader and one van
  • Support vehicles during the ride
  • On road coaching, professional support and other services from our expert guides
  • On road supplements including fresh fruits, snacks, energy bars and drinks
  • If you become tired at any point, you have an option to use van transfer

What's not included in the tours?

Our tours usually not include:

  • Airfare
  • Travel and personal insurance
  • Additional hotel expenses, i.e. phone charges, mini-bar, gratuities, laundry
  • One dinner (exceptions see in each tour itinerary)
  • Rental bike (available for an additional fee)

What is HC Bike Tours dedicated race viewing area?

For tours with race viewing, we offer a special viewing spot next to the racetrack. Usually this spot is located on top of the mountain with the best possible view over the race so you can enjoy LIVE race viewing, LIVE Satellite TV race coverage (in English), catered lunch and cold drinks under a shade of large marquis tents. To ensure that we get the best available spot we reserve it well ahead.

Are the tours available also for non-riders?

We welcome non-riders and each tour is catered for them as well. The non-riders may choose to take the daily climbs with the riders in the comfortable van or to explore the local area by themselves. When filling out the Booking form, please complete the relevant section.

Can I take my friends and family with me?

We welcome non-riders and each tour is catered for them as well. The non-riders may choose to take the daily climbs with the riders in the comfortable van or to explore the local area by themselves. When filling out the Booking form, please complete the relevant section.

Can I rent a bicycle?

Pro level bikes are available for rent on all our tours. For availability and full details on our rental bike options please email us at info@hcbiketours.com.

What do I need to pack with me for the tour?

You will be receiving a Tour Information Package with a check list of necessary items, suggested bicycle equipment, tour day plans with maps and mountain profiles, all accommodation details, contact information and any other relevant information at least a month before the tour. We will gladly reply to any questions you might have. Do not hesitate and email us at info@hcbiketours.com.

In what physical shape should I be for the tour?

We plan on cycling 50 miles / 80 km on average every day in mountainous terrain. You are under no obligation to cycle the full track, and you can use HC Bike Tours support van to make your trek shorter at any point in time.

Do I need travel insurance?

Travel insurance is a requirement for each participant. You are responsible for having adequate travel insurance covering accident, personal injury, loss of luggage and tour cancellation.

What kind of travel documentation do I need?

You are responsible for ensuring that your passport is valid for travels and that you have the correct visa required (if such is necessary) to enter the country of the tour.

What is HC Bike Tours tour cancellation policy?

We require a minimum of four people to run any of our tours. As long the required minimum of bookings are made, we will run the tour. If we absolutely must cancel a tour due to low enrolment, you will be entitled to either book any other available HC Bike Tours tour or, alternatively, we will provide a refund of any deposit and our tour fees made. Please see cancellation policy in Terms & Conditions.

Can I purchase HC Bike Tours' designed cycling kit?

Yes, please see our team clothing here and contact us at info@hcbiketours.com.

Can you help me with my travel arrangements and help with reservations before and/or after HC Bike Tours tour?

We can help you to arrange your flights and reserve your trip arrangements before and/or after our tour through our travel agent partners. Please email us at info@hcbiketours.com.

Any other questions?

Please don’t hesitate to contact us at info@hcbiketours.com or call us +1 845 213 3742.
We will gladly answer all your questions.

HC Bike Tours Terms & Conditions

By booking any of HC Bike Tours tour, you accept and agree to HC Bike Tours Terms & Conditions.

Our responsible travel policy

Our mission is let our guests explore Europe by bike, get to know local culture, visit villages and historical places, enjoy local food, experience Pro races LIVE and ride the same courses. We organize Pro race LIVE viewing tours and exploring tours for custom groups and we have tours open for everyone. Our aim is to move by car as little as possible.
 
ECONOMIC
We employ local people from different countries. Currently we have French, Italian, Spanish, Croatian, Latvian and Estonian Ride Leaders and support staff in our team. We normally consult or hire local experienced partners / cyclists in all countries where we go to help us to create and lead tours. We aim to stay in rural beautique hotels, villas or farms run by locals. We enjoy eating in local family run restaurants.
 
ENVIRONMENT
HC Bike Tours supports clean environment and stands for active and healthy lifestyle. Our company is based on active, nature – friendly lifestyle. HC Bike Tours are environmentally friendly company and we promote cycling as a part of transportation and a perfect way how to explore other countries being closer to nature. We try to use cars/vans as little as possible.
 
SOCIAL
When take our guests on bike tours anywhere in Europe. We try to educate them about the local history, culture and let them enjoy local hotels and perfect traditional meals. We stop at many sightseeing places if it`s an exploring tour or climb most popular climbs in the Alps and Pyrenees.

HC Bike Tours Waiver & Release

By booking any of HC Bike Tours tour, you accept and agree to HC Bike Tours Waiver & Release.
You will be asked to sign a copy of this document on the first day of the tour.

Let's talk when it's best for you

Calls need to be scheduled at least 4 hours in advance of the scheduled call time and will be confirmed via email. HC Bike Tours uses time zone GMT/UTC+1 and welcomes your call in early mornings, late evenings and on the weekends as well.

Any questions?